02 — Support

Returns

Return your order within 30 days of delivery.

The terms

The window

You have 30 days from the day your order is delivered to return it.

There is no requirement that the box is unopened. A recovery device you were not allowed to use properly is not one you could have judged, and a return policy that depends on you never trying it is not a return policy.

How to start one

Contact support with your order details and we will tell you where to send it. If you have an EVURON account, your orders are listed there.

Still need a hand?

Write to the team directly and they will pick it up.

Contact EVURON →